Refund policy
60-day money-back guarantee
Give Perimell two months. If it isn't for you, email support@perimell.com within 60 days of your first delivery and we'll refund your first two orders in full. You don't need to send anything back and you won't pay return shipping.
If you made a one-time purchase, the same applies to that order: email us within 60 days of delivery and we'll refund it in full.
How to request a refund
Email support@perimell.com with the email address or order number you used. We reply within two business days. Approved refunds go back to your original payment method and typically appear within 5–7 business days, depending on your bank.
What the guarantee covers
- Your first two orders, whether that's the first two shipments of a subscription or a one-time purchase.
- Anything damaged in transit or delivered incorrectly, at any time, not only within 60 days. Send a photo and we'll replace or refund it.
Subscription renewals
Renewals after your first two orders aren't covered by the 60-day guarantee, because you can skip, pause or cancel at any time before one is charged, and we email you before every renewal. If a renewal charges unexpectedly, contact us within 14 days. If it hasn't shipped, we'll cancel and refund it.
Returns
For safety reasons we can't resell returned supplements, so we don't ask you to send anything back. Keep it or dispose of it.
Contact
Perimell · 63 N Burritt Ave, Buffalo, WY · support@perimell.com