30-day money-back guarantee
If Perimell isn't right for you, email support@perimell.com within 30 days of delivery of your first order and we'll refund it in full. You don't need to return the bottle and you won't pay return shipping.
How to request a refund
Email support@perimell.com with the email address or order number you used. We reply within two business days. Approved refunds go back to your original payment method and typically appear within 5–7 business days, depending on your bank.
What the guarantee covers
- Your first order, whether it's a one-time purchase or the first shipment of a subscription.
- Anything damaged in transit or delivered incorrectly — at any time, not only within 30 days. Send a photo and we'll replace or refund it.
Subscription renewals
Renewals after your first order aren't covered by the 30-day guarantee, because you can skip, pause or cancel at any time before one is charged, and we email you before every renewal. If a renewal charges unexpectedly, contact us within 14 days — if it hasn't shipped, we'll cancel and refund it.
Returns
For safety reasons we can't resell returned supplements, so we don't ask you to send anything back. Keep it or dispose of it.
Contact
Perimell · 63 N Burritt Ave, Buffalo, WY · support@perimell.com